FAQ
Got a question... email us at hello@courtsideco.com.au or check out the FAQ's below.
FAQ
How do I know what size to get?
Check out our sizing guide here. If you still are not sure, reach out to us & we can give you more of an idea on what size to go for!
What's the material of the shorts?
The shorts feature a climacool blend of polyester and spandex that offers comfort and moisture-wicking benefits. With anti-bacterial properties and anti-snag finish, the fabric is engineered for durability and prolonged use.
What fit is best for the t-shirts?
The oversized heavy tee's are a more boxy, dropped shoulder fit, designed to give you that relaxed fit.
The classic tee's are still a fairly heavy thread count so they will hold their shape yet are a more traditional, slimmer fit style tee.
How are your shorts different from other brands?
Firstly, they're not see-through. Our shorts have an inbuilt lining for comfort, sweat and temperature control. You don't have to wear tights under them and they are perfect for warming up on the court or dressing up for the streets.
Secondly they're designed and made to the highest quality, so they wont fall apart, tear or deteriorate after wearing them a few times. We aim for sustainable long lasting quality wears.
Thirdly, they're unique. Just like surfers have their own brands, we created this brand for YOU. Basketball players and fans so you can be as unique as your game!
Shipping questions
Where do you ship from?
Queensland, Australia
How long will it take from my order to be shipped?
We aim to have all our orders packed & shipped within 24-48 hours of recieving the order. If we miss this window, we'll give you a little gift on us!
Where do you ship to?
Currently we only ship inside Australia. We hope to extend to International shipping soon! Let us know if you are waiting for us to ship outside Australia!
Do I have to pay for shipping?
If you spend over $150, we gift FREE shipping. If you spend under $150, shipping cost is capped at $10, to help cover our cost of shipping.
Returns questions
Can I return it if it doesn't fit or I don't like it?
Yes! Sure can. We offer 30 day returns so you can pick something else or get a full refund! Check out the full details on our returns policy page here
If it's outside 30 days but there's an issue with my purchase what can I do?
We know you'll love your purchase and fully believe in the quality of our products. If there is something wrong, reach out to us at hello@courtsideco.com.au with the details and we will review.
What if I purchase it for a gift & they don't like it?
If it's within the 30 days of purchase, simply request a return via hello@courtsideco.com.au. If it's outside the 30 days, try get in touch with us at time of purchase to let us know it's a gift and the timeframe you will need for returns.